Tom Dixon Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Customer Service4.4
- Return Policy4.3
- Good Value4.5
- Shipping & Delivery4.0
Recent Customer Reviews (9)
Mitchell Lukin
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Freya Gibbons
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Andrea Takahashi
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Holly Hawkins
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Logan Wells
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Charles Gibbs
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Ralph Fischer
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Max Patterson
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Kat Csonka
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Tom Dixon Pricing
small lighting & accessories
under $150
lighting & accessories
$150 - $1,000
lighting & accessories above $1,000
above $1,000
Delivered Inside Your Door
$350
Deluxe Assembly & Package Removal
$550
NewMelt Cone Fat Floor Smoke LED
$2,660 - $3,325
Stone LED Pendant
$348 - $435
Melt LED Pendant
$1,092 - $1,365
Stone Pestle and Mortar
$300
Stone Chopping Board
$175
Tom Dixon Pros & Cons
Pros
1
Unique Design: Tom Dixon products are known for their unique British heritage and extraordinary design, making them stand out in the market.
2
Quality and Craftsmanship: The brand is renowned for its high-quality and skillfully engineered products, including portable lights and furniture.
3
Customer Reviews: Tom Dixon has a high customer satisfaction rating, with an average of 4.5 out of 5 stars based on customer reviews.
4
Return Policy: The return policy is customer-friendly, allowing returns or cancellations within 14 days of delivery, provided the goods are in their original condition.
5
New Arrivals: The website offers new and restocked lighting, furniture, and accessories, ensuring customers can find the latest designs.
CONS
1
Delivery Charges: Delivery charges can be significant, ranging from $15 for small items to $95 for items over $1,000, with additional services like 'Delivered Inside Your Door' for $350 and 'Deluxe Assembly & Package Removal' for $550.
2
Lead Times: Certain items, especially made-to-order ones, may incur longer lead times of up to 10 weeks.
3
Verification Issues: Some users may experience verification issues on platforms like Glassdoor, which can be inconvenient.
Tom Dixon Features and Benefits
Features
Spot
Highly functional and decorative, with a stainless steel body and a thick glass lens. Available in copper or glossy black finish.
Spring
Series of pendant lamps made from stainless-steel strips, adjustable to various silhouettes.
Void
Reflective metal form with a concealed light source, inspired by Olympic medals.
Opal
Translucent globes with a custom recipe of tinted white Opalescent polycarbonate, emitting soft, diffused light.
Mirror Ball
Lightweight, robust pendant inspired by space helmets and disco balls, available in chrome and gold finishes.
Beat
Hand-spun brass with a contrasting warm, golden interior, featuring an integrated LED module for soft and warm luminosity.
Bash
Decorative vessels formed from a single brass sheet, hammered into shape by hand.
Brew
Hyper-reflective coffee maker designed to take pride of place on any kitchen counter or table.
Cloud
Bulbous and sculptural pieces made of highly reflective polished aluminium, suitable for floral arrangements and dry food.
Fan
Modern take on the classical Windsor chair, with a semi-transparent structure.
Fat
Chair designed to hug the body, allowing multiple sitting positions with an extreme simplicity of components.
Portable Lights
Rechargeable, super expressive, and highly compact lights designed for portability and versatility.
Handcrafted
Many products, such as the Beat series, are hand-raised, welded, beaten, and skimmed by artisan craftsmen in Northern India, retaining the marks of their makers.
Custom LED Modules
Integrated LED modules offer longer life expectancy, energy efficiency, and improved performance including dimmability and light control.
Warranty
Most products come with a 3-year warranty.
Returns Policy
14-day returns policy for all products.
Eclectic Design
Inspired by the brand’s origins as a true Londoner, made in the UK.
Elements Design
Inspired by medieval alchemy and eastern philosophy, reflecting elemental names of Fire, Air, Earth, and Water.
Unique Design
Known for unique British heritage and extraordinary design, making them stand out in the market.
Quality and Craftsmanship
Renowned for high-quality and skillfully engineered products, including portable lights and furniture.
Customer Reviews
High customer satisfaction rating with an average of 4.5 out of 5 stars.
New Arrivals
Offers new and restocked lighting, furniture, and accessories, ensuring customers can find the latest designs.
Customization Options
Available for many furniture pieces.
14-Day US Return Policy
Allows customers to return or cancel their order within 14 days of delivery, given that the goods are in their original condition and proof of purchase is presented. Refund issued to original method of payment within 14 days.
Standard Delivery Time
3-5 working days from the date that the order is accepted.